FAQ

 

CAN I PURCHASE EXTRA CUSHIONS OR PATIO COVERS FROM EMILYROSE OLC?

We currently do not offer cushions or furniture covers for sale. We recommend visiting a home improvement center or specialty patio shop.

 

However, some basic care and maintenance pieces designed to extend the life and beauty of your Emilyrose collection are offered, where you’ll find many inexpensive products and parts to keep your outdoor room looking and entertaining like new.

 

CAN MY CUSHIONS BE WASHED IN THE WASHING MACHINE?

We know that Emilyrose fabrics are so beautiful and comfortable that you may want to clean them yourself.  All of Emilyrose’s fabrics are treated to resist the elements. Washing may have a negative effect on your outdoor fabric’s ability to withstand the sun and harsh weather.

 

We strongly recommend that you maintain the beauty of your cushions by spot cleaning with mild soap and water or a commercially available upholstery/fabric cleaner. Follow the directions on the manufacturer's label for commercial upholstery cleaners.

 

WILL MY EMILYROSE FURNITURE RUST?

Aluminum framed furniture should not rust. Although treated to prohibit rust, if the painted surface of a steel frame is scratched, exposing bare metal, then there is the possibility that rust may occur. Because of exposure to air and water, you should periodically check your furniture for scratches in the paint.

 

If you find a scratch we encourage you to treat the area by lightly sanding the affected area with extra fine sand paper or steel wool. You then should treat the area with a rust inhibitor and apply touch-up paint.

 

IS THERE A WEIGHT LIMIT FOR THE EMILYROSE CHAIRS?
All of the Emilyrose chairs are tested to pass 250lbs, which is the industry standard.

 

EMILYROSE BROCHURE

 

 

click image to view 2015 brochure

 

WARRANTY INFORMATION

 

 

CONTACT US

 

Empire Distributing is here to assist you with any of your questions.  Please feel free to contact us by phone or email.  We look forward to hearing from you.

 

 Empire Distributing

 7406 Route 98

 Arcade, NY  14009

 

Phone: (585) 492-2780

Toll Free: (800) 325-2315

Fax: (800) 788-5240

Email: sales@empiredistributing.net

 

Hours: Monday - Friday

8:00 am - 5:00 pm ET

 

Empire Distributing  7406 Route 98  Arcade, NY  14009

Phone: (585) 492-2780  Toll Free: (800) 325-2315  Fax: (800) 788-5240

Email: sales@empiredistributing.net

Hours: Monday - Friday; 8:00 am - 5:00 pm ET